According to a recent Spiceworks survey, the number of artificial intelligence projects is going to significantly increase throughout the remainder of 2018 and into 2019. Yet, within some business units, AI remains a mysterious and intimidating technology. So much so that AI is largely ignored by non-IT department decision makers -- even despite knowing it can produce significant strategic and cost saving benefits.  

With so many business executives taking a negative view of AI, it looks as though it's up to the IT department to help promote AI technologies throughout the entire company. And, what better way to market a new technology than to use it within the IT department itself.  

The same Spiceworks survey mentioned previously also shows that a large portion of IT departments (53%) are indeed using some form of AI to handle production tasks. If these AI projects are customer-facing, it provides a great way to show what artificial intelligence is capable of. Additionally, given that IT professionals are likely to understand current AI barriers and limitations, it makes for a decent proving ground -- while also safely capping expectations.