Google Fiber, a division of the California tech giant, spent more than a year installing fiber optic cable in targeted parts of the Highlands, Newburg and Portland starting in fall 2017.

But after months of delays using ultra-shallow trenching to install the cable — and complaints from customers about torn up pavement and yards — the company announced abruptly last month it would cut bait and shut off access to customers in mid-April.

It acknowledged that the installation wasn't meeting its standards, and reinstalling the lines would be cost prohibitive.