FCC Tells Carriers They Must Adopt A System To Detect Scam Robocalls By Next Year
November 7, 2018
The U.S. Federal Communications Commission is calling on the telecom industry to help put an end to scam robocalls. On Monday, FCC chairman Ajit Pai sent letters to the heads of voice providers, including AT&T, Charter, Comcast, Cox, Frontier, Google, Sprint, T-Mobile, Verizon* and others, urging them to adopt a call authentication system that would combat illegal caller ID spoofing and get that system up and running no later than next year.
The FCC stressed the system was critical to protecting Americans from scam robocalls.
Pai also said the FCC would take action if the companies were unable to comply.
“Combatting illegal robocalls is our top consumer priority at the FCC. That’s why we need call authentication to become a reality—it’s the best way to ensure that consumers can answer their phones with confidence. By this time next year, I expect that consumers will begin to see this on their phones,” said Chairman Pai, in a statement.
“Carriers need to continue working together to make this happen and I am calling on those falling behind to catch up. I also thank the many providers that are well on their way toward implementation. Greater participation will ensure the system works for consumers, who expect real progress in combatting malicious spoofing and scam robocalls. If it does not appear that this system is on track to get up and running next year, then we will take action to make sure that it does,” he said.
The letters focused on those voice providers that had not yet established concrete plans to protect their customers using the “Signature-based Handling of Asserted Information Using toKENs (SHAKEN)” and the “Secure Telephone Identity Revisited (STIR)” standards.
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