Rules Against Robocalls Shouldn't Be Loosened

November 13, 2018

Thirty billion robocalls were made to American consumers in 2017, according to YouMail, a robocall-blocking service. And while robocalls, made with an automated dialer or using a prerecorded or artificial voice, torment Democrats, Republicans and independents alike, even on this issue, Washington leadership has found a way to divide along party lines.The division is not over whether robocalls generally are a nuisance that should be addressed, but over which robocalls should be stopped. The robocalling industry is pushing the Federal Communications Commission (FCC) to deregulate all automated robocalls made with a human agent by interpreting the definition for "automated telephone dialing systems" (autodialers) in a way that would not cover any automated systems being used by the callers. Businesses using robocalls for debt collection and telemarketing are trying to capitalize on a recent DC Circuit Court decision that tasked the FCC with revisiting some of the rules that govern robocalls under the Telephone Consumer Protection Act (TCPA). The TCPA requires that callers have consent when they use autodialers to call cell phones, and that consumers can revoke that consent to stop the robocalls.
However, partisan lines have been drawn over whether some well-known companies, including many creditors and debt collectors, should be exempted from the TCPA's restrictions altogether. This would mean that consumers would no longer have the ability to stop calls from callers collecting debts -- regardless of how many times a day or a week the calls are made or whether they are even reaching the correct party. While some Democratic senators have opposed the loosening of regulations that would allow consumers to be inundated by these unwanted calls, Republicans have not taken action to stand up for consumers' rights.

Read more at CNN

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